Culture as an operating system represented by a bonsai tree shaped like a distributed systems diagram

Culture Is the Operating System: How Engineering Leaders Build, Scale and Renew Great Teams

If your culture only works when twelve people are in the same Slack channel, it isn’t a culture. It’s a group chat with payroll. There’s a particular kind of magic in a five-person engineering team. Everyone knows everything. Decisions happen in the corridor. The codebase is small enough to hold in your head, and so is the organisation. Then you hire person number six, and the magic starts to wobble. As it grows further, by person sixty, the corridor has become a confluence of Slack channels, and somebody is seriously proposing that you “better start documenting your values.” ...

August 15, 2026 · 26 min · 5388 words · Eakan Gopalakrishnan
Engineering team collaborating on software design and architecture

Building High-Agency Software Engineering Teams

I was recently asked as part of a recruitment conversation with someone in the talent team of a tech company, “Your CV says you foster a culture of you build it, you run it. What is your approach to building that culture?” I thought it was a great question and wanted to share my thoughts on this topic. You build it, you run it culture is all about giving engineering teams the autonomy and responsibility to own the systems they build and the agency to make decisions about how to evolve it. This level of ownership doesn’t come automatically by just telling engineering teams what to do. It requires a deliberate approach. This is what I call a High-agency team/culture. ...

July 25, 2026 · 9 min · 1708 words · Eakan Gopalakrishnan
A group of people standing together in colourful scarves, representing shared organisational culture

Creating a great organisational culture

Featured image: Photo of Group of Men Wearing Assorted Scarves Holding Sticks What is culture? You are probably tired of seeing this word mentioned in countless job descriptions and conversations in and outside your organisation. “That’s not the culture here.” Or “that’s our culture”. Or “we have a transparent culture”. Quite often this is just an abuse of the term culture. But because it is popular, it makes those making the claims feel like they work at a great organisation. ...

October 7, 2022 · 7 min · 1308 words · Eakan Gopalakrishnan